SWQ Training Pty Ltd is committed to providing ongoing and high quality services to all our clients. As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us. We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). The NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector. We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority. The NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market. The NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

• administration of VET, including program administration, regulation, monitoring and evaluation
• facilitation of statistics and research relating to education, including surveys and data linkage
• understanding how the VET market operates, for policy, workforce planning and consumer information.

The NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf. The NCVER does not intend to disclose your personal information to any overseas recipients. For more information about how the NCVER will handle your personal information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy. If you would like to seek access to or correct your information, in the first instance, please contact your RTO using the contact details listed below.

DESE is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DESE will handle your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

At any time, you may contact SWQ Training Pty Ltd via train@swqtraining.com.au or calling 07 4617 7800 to:

• request access to your personal information
• correct your personal information
• make a complaint about how your personal information has been handled
• ask a question about this Privacy Notice

Download SWQ Training’s privacy policy for more information.

Each SWQ Training Toowoomba room hire includes tables, chairs, a whiteboard, projector and sound/picture connection capabilities to your computer. The large training room also includes a private kitchenette. Hire of the SWQ Training Toowoomba shed and outdoor practical training areas are also available. To check availability and request room hire, please complete the enquiry form. SWQ Training aims to respond to all enquiries within 1-2 business days.

All hirers are required to have Public Liability Insurance of no less than ten million dollars ($10,000,000) and will be required to present proof and currency of the policy each time the facility is hired.

Each SWQ Training Toowoomba room hire includes tables, chairs, a whiteboard, projector and sound/picture connection capabilities to your computer. The large training room also includes a private kitchenette. Hire of the SWQ Training Toowoomba shed and outdoor practical training areas are also available. To check availability and request room hire, please complete the enquiry form. SWQ Training aims to respond to all enquiries within 1-2 business days.

All hirers are required to have Public Liability Insurance of no less than ten million dollars ($10,000,000) and will be required to present proof and currency of the policy each time the facility is hired.